Effective Date: August 2024

At EcoTerra Plants, we respect and value your privacy. This Privacy Policy outlines how we collect, use, and protect any personal information you provide to us when visiting our website, www.ecoterraplants.com, or using our services.

1. Information We Collect
We collect the following types of information when you visit our website, book consultations, or interact with our services:

Personal Information: This includes your name, email address, phone number, billing and shipping addresses, and any other details you provide when making inquiries or bookings.
Non-Personal Information: This includes IP addresses, browser type, device information, and browsing patterns on our website through cookies and other tracking technologies.

2. How We Use Your Information
We use the information collected for the following purposes:

To process your requests, including consultations and orders.
To improve our services and the customer experience on our website.
To communicate with you about updates, special offers, or important information related to EcoTerra Plants.
To comply with legal obligations and maintain website security.

3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze trends, and monitor site traffic. Cookies help us understand how visitors interact with our website, enabling us to tailor our services better.

You can control or delete cookies by adjusting your browser settings; however, disabling cookies may affect your experience on our website.

4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners or service providers who assist us in operating our website, conducting business, or providing customer service. These parties are required to keep your information confidential and use it only for the agreed-upon services.

5. Data Security
We take reasonable measures to protect the information you provide from unauthorized access, alteration, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights
You have the right to:

Access and review the personal information we have collected about you.
Request corrections to any inaccuracies in your personal information.
Request the deletion of your personal information.
Withdraw your consent for data processing (where applicable).
To exercise these rights, please contact us at info@ecoterraplants.com.

7. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of these sites before sharing any personal information.

8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

EcoTerra Plants
Email: info@ecoterraplants.com
Phone: (619) 431-0130
Location: San Diego, California